Learning through work experience

Work experience is a great opportunity to do new things and learn new skills, to improve and develop your Key skills and other life skills that will help you achieve your educational, personal and career goals.

Here is a list of some of the things you might do when on your work placement.

Things to do on my placement

Key skill

Attend everyday and always be on time

PQ

Always be pleasant and polite, even when faced with difficulty

PQ

Make a telephone call to a customer

C

Take a telephone order from a customer

C

Keep areas tidy and safe

PP

Keep a record of and evaluating what I have done

IP

Send a fax message

IT

Open and distribute incoming post

PP

Stuff envelopes and frank ready for posting

PP

Use a word processor to write a letter

IT

Make tea/coffee for colleagues

WO

File documents

PP

Take money and give change

N

Carry out instructions to the full and not giving up

PQ

Use a specialist computer programme (like CAD or drawing software)

IT

Assist my work colleague with a task

WO

Use a photocopier

IT

Ask for advice when you need it

IP

Lifting and moving things

PP

Carry out an internet search for information your employer needs

IT

Weigh and measure items for customers

N

Make a poster or display to help increase sales

PS

Listening and following instructions

C

Work with invoices, receipts and financial information

N

Use tools and equipment

PP

Clearly, what you will do depends on where you are working. For example, if you are working in a garage you might use tools to change an oil filter on a car, or if you are working in an architect’s office you might use a computer based CAD program to carry out a simple design project.

When you record things in your data book, write down very specific things that you think you will do, or have done, and think about the Key skill it involves. For example, keep the salon tidy by sweeping up regularly – Key skill PP, or hold the ladder for my work mate – Key skill WO.

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